Thank you for shopping with us at Phal Sabha. We aim to provide our customers with high-quality products and a positive shopping experience. If you are not entirely satisfied with your purchase, we’re here to help!
Returns
Eligibility for Returns
- You may return most items within [1 days] of receiving your order for a full refund or exchange, provided that:
- The item is unused and in the same condition that you received it.
- The item is in its original packaging with all tags attached.
- You have a receipt or proof of purchase.
Non-Returnable Items
Certain items are non-returnable, including:
- Gift cards
Return Process
- To initiate a return, please follow these steps:
- Contact our customer service team at “contact@phalsabha.shop” or Mob No :- 9508288685 to request a Return Authorization (RA) number.
- Package the item securely, and include your RA number along with a copy of your original receipt or proof of purchase.
- Ship the item to the address provided by our customer service team.
Refunds
Refund Process
Upon receiving your returned item, we will inspect it and notify you of the status of your refund. If your return is approved, we will process your refund to your original payment method within [7-10 business days]. Please note that depending on your bank or credit card company, it may take additional time for the refund to reflect in your account.
Shipping Costs
The cost of return shipping is the responsibility of the customer unless the return is due to an error on our part (e.g., incorrect item shipped, defective product). In that case, we will provide you with a prepaid return shipping label.
Exchanges
If you wish to exchange an item for a different Product please return the original item and place a new order for the desired item.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us within [1 days] of receipt. We will provide a replacement or refund for the damaged item at no additional cost to you.
Contact Us
If you have any questions about our return and refund policy, please contact us:
- Email :- contact@phalsabha.shop
- Phone :- +919508288685
- Thank you for choosing Phal Sabha We appreciate your business!